Click the Request Service button to the right:
- Hardware example: computer won't turn on or is making strange noises
- Software example: a program crashes, freezes up, or won't load
- User Account example: having issues logging in to an application
- Cyber Security Issue example: Firewall is blocking a site I need to get to, or decryption is causing issues with web site
- Other: use this option to request help if other categories don't fit